Home visits are for patients who are too ill to come into the surgery. Except in emergencies, please try to telephone the surgery before 10:30. Be prepared to supply the receptionist with full details of the patient, the address, the telephone number and the nature of the problem. Home visits are at the doctor's discretion.
If possible your usual doctor will perform the Home Visit unless he or she is unavailable, in which case another doctor may attend. In some instances the doctor may feel it is appropriate to telephone you and offer advice rather than visit. Equally the doctor may arrange for another member of the Primary care team such as the District nurse to visit rather than the doctor.
We would respectfully remind patients that they should make every effort to attend the Surgery in order to see the doctor. Home Visits should be strictly for the housebound and for people with a serious illness who are unable to attend for consultation at the Surgery.
Please remember that in the time it takes for a GP to do a home visit for one patient they can see several patients in the surgery. There are also better facilities for examining and treating patients at the surgery. For this reason, if there is any way that the patient can be brought to the surgery this is much appreciated. The doctor will not visit for the patient's convenience, lack of transport or other social reasons.