Category Archives: Ticker Tape

Infection prevention control guidelines to remain in place

The highest priority for the NHS remains the safety of staff, patients and visitors. While COVID restrictions will end in many settings in England from 19 July, everyone accessing or visiting healthcare settings must continue to wear a face covering(unless they are exempt)and follow social distancing rules. Public Health England’s infection prevention control guidelines and hospital visiting guidance are therefore set to remain in place for all staff and visitors and across all health services including hospitals, GP practices, dentists, optometrists and pharmacies to ensure patients and staff are protected. Read the infection prevention control guidance in full at:

Survey on future pharmacy services

Survey on future pharmacy services

Bromley Council is working in partnership with Healthy Dialogues in writing a Pharmaceutical Needs Assessment (PNA) which looks at the health needs of the people who live in your area. Part of this PNA will consider finding more out about your experiences and views around your local pharmacy, and how you may be currently using them.

The responses that you provide to our Pharmaceutical Needs Assessment Public Survey will help to inform potential decisions on future pharmacy services, or considerations for changes and improvements at your current pharmacy. Your input is invaluable in helping to shape the future of pharmacy services in your local area.

We invite you to take this opportunity to give us your views on this research by visiting the following link to the Pharmaceutical Needs Assessment survey.

Your answers will in no way affect the service you receive from your pharmacy. You will not be identified in any reporting.

Participation should take no longer than 10 minutes. This survey will be open until 13 December 2021.

If you require any assistance completing this questionnaire, would like to receive the questionnaire in a larger font, or have any questions about the project, please contact, Tel: 07825 571498 or E-mail:

Why are GP practices working differently?

Why are GP practices working differently?

GP practices are open but the pandemic is not over. In south east London there are still thousands of people getting Covid-19, with hundreds in intensive care. GP practices worked hard to stay open and treat people throughout the Covid lockdowns and continue to do so. To protect everyone, we must maintain safe infection control and minimise unnecessary physical contact.

How are practices working now?

So that the people with greatest need are seen first; and so we don’t ask people to travel and come into contact with unwell and infectious people, you will be assessed to decide who needs:

  • to be seen in person by one of the team
  • a phone consultation
  • a video consultation
  • help from a community pharmacy or another health service

How can I contact my GP?

You can contact your GP practice on the phone, but if you are able to and if your practice offers it, the best thing to do is to fill out an online form on the practice website. You will then be contacted with the best appointment for you.

If you need help with minor injuries at any time or urgent care when your GP practice or pharmacy is closed visit or dial 111. 111 can also book out of hours appointments.

You can access NHS 111, contact your practice and get your Covid Pass using the NHS App. Search NHS App in your app store.

Why do receptionists ask personal questions?

GP reception staff are skilled professionals and ask questions to make sure you see the right person at the right time and treat all information confidentially. If you don’t want to speak on the phone, where possible fill in an online form on the practice website.

I wanted to see my GP, so why am I seeing someone else?

Many GP practices now include a range of professionals like nurses and paramedics. This means you can often be seen more quickly and not need to be seen by lots of different people.

Where else can I get help?

Always dial 999 in a life-threatening emergency.

Visit for advice on common symptoms and a list of local services or speak to your community pharmacist first for advice on minor illnesses

Please be kind

GPs and hospitals are under enormous pressure, but we are open and here if needed. Please continue to be kind to our staff, socially distance where possible and wear a face mask in healthcare settings.

Abuse of our staff is never acceptable. The NHS Constitution is clear that violence, or the causing of nuisance or disturbance on NHS premises may result in prosecution or people being refused access to NHS services.

General Practice Data for Planning and Research – please click here for more information and how to opt out if you wish to do so

General Practice Data for Planning and Research (GPDPR)

The data held in the GP medical records of patients is used every day to support health and care planning and research in England, helping to find better treatments and improve patient outcomes for everyone. NHS Digital and the Government have developed a new way to collect this data, called the General Practice Data for Planning and Research data collection.

NHS Digital has engaged with the British Medical Association (BMA), Royal College of GPs (RCGP) and the National Data Guardian (NDG) to ensure relevant safeguards are in place for patients and GP practices.

Type 1 Opt Out: GP to NHS Digital

This collection will start on 1st September 2021. If you do not want your identifiable patient data from the GP practice to be shared with NHS Digital for purposes other than for your own care, please complete and return to your GP Practice a Type 1 Opt-out form no later than 25th August 2021. If you return your form after this date, data sharing will stop from the date of registration.

To submit a Type 1 Opt-Out form ONLY please print and complete the form and bring to reception.

Dissent from secondary use of patient identifiable data

National Data Opt-Out (Type 2): NHS Digital to Third Parties

Complete the National Data Opt-Out form ONLY. This will stop information from your medical records being shared with third parties. You can do this online or via the NHS App. The GP Practice does not have any control over this and cannot process this for you.

To submit your National Data Opt-Out form, you can complete the form on the NHS Digital website:

For further information please go to NHS Digital:

Covid Vaccine Pass – click here for more information

From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of the Moderna, AstraZeneca and Pfizer vaccine, or one dose of the Janssen single-dose vaccine. Vaccine status will be available through the NHS COVID Pass service from:

  • the NHS App which you can download from app stores
  • the NHS website
  • 119 – by requesting a paper letter

You will need to register to use the online services, if you have not already. It may take more than a week for your identity to be checked and verified.

If you cannot access the online services, and you have had both doses of the vaccine, you can request a paper letter from the NHS by calling 119. Only call 119 if you are due to travel outside the UK in the near future and have had your second dose (or one dose of the Janssen single-dose vaccine) more than 5 working days ago. It may take up to 7 working days for the letter to arrive.

This practice is not able to provide you with a letter that shows your COVID-19 vaccination status. Please do not contact the practice about your COVID-19 vaccination status unless you have been advised to by the 119 service.

When you’re planning your travel, you should check the latest information on demonstrating your COVID-19 status when travelling abroad on the website. Make sure there is enough time to get proof of your COVID-19 vaccination status before you are due to travel.